These Terms & Conditions apply to the use of the Kama Health website and to services, programs and digital resources purchased or accessed through Kama Health.

Kama Health is operated by Kama Gore in South Australia, Australia.

By using this website, booking a service, enrolling in a program or purchasing a digital resource, you agree to these Terms & Conditions.

Nothing in these Terms & Conditions excludes or limits any rights you may have under the Australian Consumer Law or other applicable Australian laws.

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1. About Kama Health

Kama Health provides holistic wellbeing support with a particular focus on practitioner wellbeing, burnout recovery, stress, energy and sustainable self-care.

Services may draw on approaches including:

• wellbeing coaching

• BodyMind coaching

• natural health education

• nervous system support and education

• meditation and grounding practices

• Reiki and energy work

• intuitive and reflective practices

• practical wellbeing strategies

The specific approach used will depend on the service and the individual circumstances of the client.

 

2. Scope of services

Kama Health services are intended to support general wellbeing, self-awareness, stress management and personal development.

Kama Health does not provide:

• medical diagnosis or medical treatment

• psychological diagnosis

• psychotherapy or counselling

• trauma therapy

• emergency or crisis care

Information provided through sessions, programs, resources, emails, workshops or this website is not intended to replace individual advice from a medical practitioner, psychologist or other appropriately qualified health professional.

You should seek appropriate professional healthcare where required and should not discontinue or change prescribed medication, treatment or other healthcare without consulting the relevant treating practitioner.

 

3. Natural health information

Where appropriate, services may include general natural health education relating to areas such as lifestyle, nutrition, stress recovery and complementary medicine.

Any such information is provided within Kama Gore's professional scope and is not a substitute for individual medical diagnosis or treatment.

Where a concern falls outside Kama Health's scope of practice, you may be encouraged to seek advice or assessment from an appropriately qualified health professional.

 

4. Practitioner Wellbeing Sessions

Practitioner Wellbeing Sessions are holistic 1:1 wellbeing sessions designed to help clients explore factors contributing to stress, depletion, overwhelm or burnout and identify supportive next steps.

A session does not guarantee that a particular concern will be resolved within one appointment.

The content and direction of each session will vary according to the client's needs, preferences and circumstances.

You are encouraged to communicate if there is an approach or activity you do not wish to participate in. You remain free to decline any suggested exercise, meditation, coaching process or energy-based practice.

 

5. Client responsibility

You are responsible for deciding whether Kama Health's services are appropriate for you and for seeking medical, psychological or other professional support where necessary.

You agree to provide information that is accurate to the best of your knowledge where that information is relevant to the safe and appropriate delivery of the service.

You remain responsible for your own decisions, actions, wellbeing and implementation of any strategies discussed.

 

6. Results and outcomes

Kama Health does not guarantee particular health, wellbeing, emotional, financial, professional or personal outcomes.

Every person's circumstances and response to coaching, wellbeing practices, meditation, natural health strategies and energy work are different.

Testimonials and client experiences shared on this website represent individual experiences and should not be interpreted as a guarantee that you will achieve the same result.

 

7. Bookings and payment

Payment for Practitioner Wellbeing Sessions is required at the time of booking unless otherwise stated.

All prices are displayed in Australian dollars unless otherwise specified.

Your booking is confirmed once the booking and payment process has been completed and you receive confirmation.

You are responsible for providing accurate contact details when making a booking.

 

8. Cancellation and rescheduling

If you need to cancel or reschedule a Practitioner Wellbeing Session, please provide at least 24 hours' notice.

Where more than 24 hours' notice is provided, you may reschedule your appointment or request a refund.

Where less than 24 hours' notice is provided, 50% of the session fee may be retained as a late cancellation fee.

If you do not attend your appointment without notice, the full session fee may be retained.

If illness, an emergency or other difficult circumstances prevent you from attending, please contact Kama Health as soon as possible. Exceptional circumstances will be considered individually.

If Kama Health needs to cancel or reschedule your appointment, you will be offered another suitable appointment time or a refund.

This cancellation policy does not limit any rights or remedies available to you under the Australian Consumer Law.

 

9. Online sessions

Online sessions are generally provided using Zoom or another nominated online platform.

You are responsible for having a suitable device, internet connection and private environment from which to participate.

Kama Health cannot be responsible for interruptions caused by your internet connection, device or other circumstances outside Kama Health's reasonable control.

If a significant technical problem on Kama Health's side prevents a session from proceeding, an alternative appointment or other appropriate remedy will be arranged.

 

10. Programs and group offerings

Kama Health may offer programs, workshops, events or group services, including The Practitioner Reset™.

Specific inclusions, duration, pricing, payment arrangements, access periods and cancellation terms may vary between programs.

Where additional terms apply to a particular program or event, they will be made available before purchase or enrolment and will form part of your agreement with Kama Health.

Any material changes to a purchased program or service will be handled reasonably and in accordance with applicable Australian consumer law.

 

11. Digital resources

Kama Health may sell or provide digital resources including guides, recordings, meditations, worksheets, courses and other educational materials.

Unless otherwise stated, purchasing a digital resource gives you a limited, personal, non-exclusive and non-transferable licence to use the material for your own personal purposes.

You must not, without prior written permission:

• reproduce or redistribute the resource

• sell or sublicense it

• upload it to another website, membership platform or file-sharing service

• share purchased materials with other people

• modify and commercially exploit the material

• present the material as your own work

Nothing in this clause limits any rights available to you under the Australian Consumer Law.

 

12. Intellectual property

Unless otherwise stated, the content of this website and Kama Health resources — including written content, frameworks, program materials, recordings, graphics, worksheets, meditations and branding — is owned by or licensed to Kama Health and is protected by applicable intellectual property laws.

This includes The Practitioner Reset™ and other proprietary Kama Health program names, frameworks and materials.

Website content may be viewed and used for personal, non-commercial purposes. It may not be copied, reproduced, republished or commercially used without prior written permission.

 

13. Website information

Kama Health aims to provide information that is useful and accurate at the time it is published.

However, general website content cannot take into account your individual circumstances and should not be relied upon as personalised health or professional advice.

Information may be updated or amended as services, research and business practices evolve.

 

14. Third-party links and services

This website may contain links to third-party websites, booking systems, payment providers, video-conferencing services or other external platforms.

Kama Health does not control those third parties and is not responsible for their content, availability, privacy practices or terms.

Your use of third-party services may also be governed by the terms and policies of those providers.

 

15. Privacy

Personal information is handled in accordance with the Kama Health Privacy Policy.

Information supplied through enquiries, intake forms, bookings and sessions may include personal and health-related information. Kama Health takes reasonable steps to protect the information it holds.

Please refer to the Privacy Policy for further information about how personal information is collected, used, stored and disclosed.

 

16. Communications and marketing

If you specifically consent to receive marketing communications from Kama Health, you may receive newsletters, program information, resources, event information or other relevant updates.

You may unsubscribe from marketing emails at any time using the unsubscribe option provided.

Administrative communications necessary to manage a booking, purchase or service may still be sent where required.

 

17. Refunds and Australian Consumer Law

Any refund policy offered by Kama Health operates in addition to your rights under the Australian Consumer Law.

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded.

Where Australian Consumer Law entitles you to a remedy for a service or product, Kama Health will provide the remedy required by law.

 

18. Limitation of liability

To the extent permitted by law, Kama Health is not responsible for loss arising from reliance on general information provided through the website, newsletters, social media or educational resources without consideration of your individual circumstances.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including rights and remedies available under the Australian Consumer Law.

 

19. Concerns and complaints

If you have a concern about a service, purchase or experience with Kama Health, please contact Kama Health so that the issue can be considered and, where possible, resolved directly.

Where a matter cannot be resolved informally, you may also have rights to seek assistance through the relevant consumer protection body or other applicable dispute resolution process.

 

20. Changes to these Terms

These Terms & Conditions may be updated from time to time to reflect changes to Kama Health's services, business practices or legal obligations.

The version applying to a purchase or booking will generally be the terms made available to you when you entered into that transaction, subject to any changes permitted or required by law.

The current version will be published on this website with the date it was last updated.

 

21. Governing law

These Terms & Conditions are governed by the laws of South Australia, Australia, and applicable Commonwealth laws.

Nothing in this clause prevents a consumer from exercising any rights they have under applicable Australian consumer protection legislation.

 

Contact

If you have questions about these Terms & Conditions, please contact:

Kama Health
Kama Gore
South Australia, Australia
www.kamahealth.com.au